Instant download · Every size included · CA$10 per design

31TEN Creations™

Privacy Policy

Last updated: November 4, 2026

31TEN Creations™ is owned and operated by 31TEN TRAINING™. This policy explains what information we collect when you visit or buy from our store, how we use it, and the choices you have.

1. Information We Collect

Browsing the store

We don't collect your name or email just because you visit. Like most websites, our server keeps standard technical logs such as browser type, operating system, and IP address. We use these to keep the site running well and secure.

When you buy a print

To complete your order, we ask for your name and email address. Your email is how we send your order confirmation and your download links, so please make sure it's correct. Sales tax is applied based on Ontario rates.

Payments are processed securely by Stripe. Your card details go directly to Stripe and are never stored by us. We only receive confirmation that a payment went through.

When you contact us

If you send a message through our contact form, we collect your name, email address, and message so we can reply to you.

2. How We Use Your Information

We use your information to:

  • Process your order and deliver your download links
  • Send order confirmations and receipts
  • Answer your questions and support requests
  • Keep our records accurate for accounting and tax purposes

Personal information is never sold or leased to any third parties. We only share what's needed with the services that help us run the store, such as our payment processor and email delivery platform, and only so they can do that job.

3. Children

Our store is meant for adults. If you're 13 or under, please don't submit personal information. If we learn that a child has given us personal information, we'll delete it.

4. Cookies

Our store uses cookies to keep things working smoothly, like remembering what's in your cart. These cookies only apply to this site. You can turn off cookies in your browser, but parts of the store, including the cart and checkout, may not work properly without them.

5. Digital Downloads

Your purchase gives you access to download your print files. Download links are tied to your order and sent to the email you provide. Please keep your confirmation email so you can find your files later.

6. Links to Other Sites

Our store may link to other websites, including 31ten.ca. We aren't responsible for the privacy practices of sites we don't operate, so we encourage you to read their policies.

7. Email and Opting Out

We'll email you about your order. If you also choose to receive updates from us, you can unsubscribe anytime using the link at the bottom of any email, or by writing to us at [email protected].

8. Security

We take reasonable steps to protect your information, and payments are handled through Stripe's secure systems. No method of sending information over the internet is 100% secure, so we can't guarantee absolute security.

9. Questions or Concerns

If you have questions about this policy or your information, or you'd like us to update or delete your information, contact us at [email protected]. Anything you share with us is used only to respond to you.

10. Your Acceptance of This Policy

By using our store, you accept this policy. We may update it from time to time by posting the changes on this page, so please check back now and then.

© 2026 31TEN Creations™ · Digital downloads only, nothing is shipped · Personal use only · [email protected]